PSM I People and Teams

This chapter focuses on how the Scrum Master helps people and teams grow without taking over their accountability. Stronger answers here usually enable learning, clearer interaction, and better team ownership instead of solving everything for the team.

Sections in this chapter

1. Scrum Master stances for choosing the right stance in context
2. Impediments, conflict, and improvement for keeping delivery healthy without becoming a command-and-control fixer
3. Stakeholders, managers, and change for helping the system around the team support Scrum better

In this section

• PSM I Scrum Master Stances
  Study PSM I Scrum Master Stances: key concepts, common traps, and exam decision cues.
• PSM I Impediments, Conflict, and Improvement
  Study PSM I Impediments, Conflict, and Improvement: key concepts, common traps, and exam decision cues.
• PSM I Stakeholders, Managers, and Change
  Study PSM I Stakeholders, Managers, and Change: key concepts, common traps, and exam decision cues.